As a participant in the TECH Program, your opinion matters to us. After all, we built this program based on the things McDonald’s professionals said were important. Your feedback is vital, and we rely on it to continually improve our program.  Thank you for taking the time to complete this satisfaction survey. We occasionally send a free gift to our customers who fill this out; you might be the lucky one!

 

If you ever prefer to contact us about something specific, you can always click here to send us an e-mail instead.

Click here to complete our online Customer Satisfaction Survey

Testimonials

You don’t have to take it from us. The best way to learn about the quality of our work is to hear it from one of your own. As a result of positive word-of-mouth about our program, participation has more than tripled since September 2007!

Take it from George Saliba – since his participation in the PM program, his business is more profitable, and with his restaurant equipment operating properly, his crew is more satisfied. Sounds like a win-win.

George Saliba – Director of Operations – Archway Bluegrass LLC

    “The TECH Program helped us to reduce our total M&R costs for the year. 
    My total year-to-date M&R Costs  are at 0.8%.”

    “Completing the maintenance program by knowledgeable technicians has helped us become more profitable.”

    “Our crew opinion survey results are at 97%. Having all the equipment working properly is a big part of our success.”

    “I strongly recommend the preventative maintenance program by Service Solutions Group.”

And listen to what Fred LePort has to say about Service Solutions Group – he’s experiencing fewer equipment breakdowns, and definitely sees the value of conserving energy and extending the life of his equipment.

Fred LePort – Store Manager McOpCo – Glenway Ave – Cincinnati, OH

    “The detailed maintenance of the equipment that we would not have time to do in the
 restaurant will certainly extend the life of the equipment and gain energy efficiency.”

    “I’ve had fewer equipment malfunctions since the Preventative Maintenance Inspection”

    “Your entire team is very professional.”

    “The Preventative Maintenance Program is well worth the expense!”