Monday, March 30, 2015
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             McDonald’s ONE dedicated source for service
             on cooking, refrigeration and HVAC equipment!

Reactive Service
- by the industry's top professionals

Our performance standards include:

     ► Fix It Right the First Time – In One Trip - 90% of the time!

  • Service vehicles stocked with replacement parts for McDonald’s equipment
  • Experts on YOUR equipment – all technicians are specially trained and certified on McDonald’s equipment

       Fast emergency response within 4 hours – available 24/7
Professional, courteous service
      ► 90 Day Guarantee – triple the industry standard!

Proactive Maintenance (PM) Program - developed just for McDonald's equipment

The TECH PM Program will deliver these benefits:

    ► Savings

  • Only high return on investment tasks are performed. If it doesn’t save you money or prevent future problems, you shouldn’t invest in it - so we don’t do it
  • On the spot repairs – can be performed at the time of PM, to:

              - Save trip charges for emergency repairs and labor costs incurred 
                for disassembly and reassembly of equipment

              - Catch small problems before they cause big ones

              - Reduce energy consumption and reactive service calls

    ► Flexible payments – pay at the time of PM or schedule monthly payments

    ► Limited disruption to your operations

  • Kitchen equipment PM’s are performed overnight – when your guest count is lowest
  • Optional ice machine and HVAC PM’s are performed during daylight hours for best results
  • Each piece of equipment’s PM is carefully timed –to allow 24-hour operations to maintain "business as usual"
  • Limit PM visits to two per year for typical restaurants

    ► Reduce equipment downtime
    ► Enable proper menu execution
    ► Extend equipment life

Equipment included in the TECH PM:

Hot-side Equipment: Fryers (gas & electric). HLZ, Coffee Makers, Grills (gas & electric), UHC. Convection Oven, Toasters, Filet Steamer, Q-ing Oven

Cold-side Equipment: Reach-in Coolers, Walk-in Coolers, Frozen Fry Dispenser, Reach-in Freezers, Walk-in Freezers, Ice Makers (optional)

HVAC & Exhaust (Optional)

Others Promise Quality Service, But We’ve Been Delivering It Since 1957