90 Day Guarantee Our commitment to quality service is backed by our 90 day guarantee. Most service companies offer a limited 30 day guarantee, but we are so confident in our technicians’ skills, we triple the industry standard. We promise to make it right if for some reason things go wrong. That’s how we earn your business. We realize you have a choice when it comes to your restaurant equipment so we want to ensure we will be your first choice.


Specially Trained and Certified Technicians Every time your equipment needs repair or maintenance, you can rest assured we will send a technician who is specially trained and certified to work specifically on your McDonald’s restaurant equipment. All of our technicians go through a rigorous in-house training program. Then as technology improves, and equipment becomes more advanced, we continually train our technicians so their knowledge and skills are always up to speed.

Stocked Service Vehicles Inside and out, we know the standard cooking and refrigeration equipment in most McDonald’s restaurants, and we know which pieces tend to break more often than others. Our service vehicles are stocked with the most commonly needed parts so we can complete the job on our first visit, an average of 90% of the time.

Commitment to Help Save Energy There are lots of reasons why we should all do what we can to save energy -- and money savings is a big one! By properly and proactively maintaining your restaurant equipment, we have demonstrated that you will save money on energy bills, and your equipment will run much more efficiently.

Collaboration with our Customer We didn’t build the TECH Program based on what we can do; we built it based on what McDonald’s restaurant owner/operators need to maintain their specific equipment investments and keep their businesses running efficiently. We carefully analyzed your needs and customized the TECH Program to satisfy the requirements you told us were important:

• Reasonable response time; less equipment downtime
• Proper menu execution
• Repairs last a practical amount of time; longer equipment life
• Good, reliable customer service
• Save money by lowering energy costs and reactive service expenses